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Barclaycard vs. Elavon

August 25, 2021

Barclaycard vs. Elavon: A Comparison on Payment Processing Technology

Welcome to Flare Compare Team's unbiased comparison of two renowned payment processing technology providers—Barclaycard and Elavon. As a merchant, choosing the right payment processing technology is critical to ensure smooth transactions and customer satisfaction.

Before we dive into the details, let’s take a moment to understand what payment processing technology is. Payment processing technology refers to the software and hardware that enables transactions between businesses and customers. It involves the transfer of data and funds between merchant accounts and banks through secure channels.

Pricing

Pricing is one of the primary concerns when it comes to choosing a payment processing technology provider. Both Barclaycard and Elavon offer a variety of pricing plans to suit the needs of different businesses.

Barclaycard offers two pricing plans: Fixed Rate and Flexible Rate. The Fixed Rate plan charges a fixed rate of 1.6% + 20p per transaction, while the Flexible Rate plan charges a variable rate of 0.9% to 2.6% + 20p per transaction, depending on the monthly sales volume.

On the other hand, Elavon offers interchange-plus pricing, which means that the merchant pays the interchange fee set by the card networks, plus a markup fee from the processor. Elavon’s markup fee ranges from 0.5% to 1.5% + 5p per transaction, depending on the monthly sales volume.

In terms of pricing, Elavon has a slight edge over Barclaycard. Interchange-plus pricing, while more complex, can be more cost-effective for businesses processing high sales volumes.

Features

When it comes to features, both Barclaycard and Elavon offer a wide range of options.

Barclaycard's payment processing technology offers contactless payments, integration with third-party shopping carts, and mobile payments. It also provides fraud detection tools and support for recurring payments.

Elavon, on the other hand, provides a host of additional features, such as e-commerce solutions, virtual terminals, and multi-currency support. It also offers a Level 1 PCI DSS compliance solution, ensuring secure transactions for its customers.

Overall, Elavon's features set is more comprehensive and tailored to businesses of all sizes, making it an appealing option for those looking for a more robust solution.

Customer Support

Customer support is another critical factor to consider when choosing a payment processing technology provider. In case of an issue, businesses need to ensure that they can rely on reliable and responsive support from their provider.

Both Barclaycard and Elavon offer 24/7 customer support through phone and email. Barclaycard also provides an online knowledge base and a dedicated account manager for its customers.

Elavon's customer support is highly rated, with a dedicated technical support team for more complex issues. Additionally, it offers customer service in multiple languages, making it more accessible to businesses with an international presence.

Conclusion

In conclusion, both Barclaycard and Elavon offer highly competitive payment processing technology solutions. However, Elavon takes the lead with its interchange-plus pricing and a more comprehensive feature set tailored to businesses of all sizes.

Ultimately, the choice between Barclaycard and Elavon depends on the specific needs of your business, and we recommend carefully considering the pricing, features, and customer support offered by both providers before making a decision.

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